PB Edenwood, how to reset?

Solved/Closed
Gadeal -  
MPMP10 Posted messages 46991 Registration date   Status Membre Last intervention   -

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

12 answers

baladur13 Posted messages 47743 Registration date   Status Moderator Last intervention   14 360
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
Gadeal
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
Gadeal Posted messages 355 Registration date   Status Member Last intervention   9
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
MPMP10 Posted messages 46991 Registration date   Status Member Last intervention   18 752
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
Gadeal Posted messages 355 Registration date   Status Member Last intervention   9
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
MPMP10 Posted messages 46991 Registration date   Status Member Last intervention   18 752
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
Gadeal Posted messages 355 Registration date   Status Member Last intervention   9
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
MPMP10 Posted messages 46991 Registration date   Status Member Last intervention   18 752
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
Gadeal Posted messages 355 Registration date   Status Member Last intervention   9
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
MPMP10 Posted messages 46991 Registration date   Status Member Last intervention   18 752
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
Gadeal Posted messages 355 Registration date   Status Member Last intervention   9
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
MPMP10 Posted messages 46991 Registration date   Status Member Last intervention   18 752
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
Gadeal Posted messages 355 Registration date   Status Member Last intervention   9
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
MPMP10 Posted messages 46991 Registration date   Status Member Last intervention   18 752
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
Gadeal Posted messages 355 Registration date   Status Member Last intervention   9 > MPMP10 Posted messages 46991 Registration date   Status Member Last intervention  
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
Gadeal Posted messages 355 Registration date   Status Member Last intervention   9
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
Gadeal Posted messages 355 Registration date   Status Member Last intervention   9
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
Gadeal Posted messages 355 Registration date   Status Member Last intervention   9
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
Gadeal Posted messages 355 Registration date   Status Member Last intervention   9
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
Gadeal Posted messages 355 Registration date   Status Member Last intervention   9
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0
MPMP10 Posted messages 46991 Registration date   Status Member Last intervention   18 752
 

Hello,

I recently bought an Edenwood television but two problems have come up.

Since yesterday, it has been indicating that there is no internet connection and is prompting me to check the settings.

I checked the connection, changed the HDMI cable, and I turned off and rebooted both the TV and the box as well.

But nothing works, I can’t seem to get it to connect.

I wanted to reset the TV, but I don’t have the settings menu at the top.

I press the Home button, and the remote takes me to the news banners! (Highlighted red banner see photo)

The buttons have strange shortcuts.

For example: the txt in a square leads me to profile creation, but the green and blue shortcut buttons also take me to profile creation...

The G in a square doesn’t seem to correspond to anything.

As for exit, it toggles between two channels; for instance, here I’m on channel 6, if I press exit it takes me to channel 7, and if I press exit again, it goes back to channel 6.

It seems that we can update and rebalance the remote, but without a connection, it’s impossible.

I do have internet network, and I also reset my box with no success.

What should I do, do you have any solutions?

Thank you

0