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Google Chrome ne s'ouvre plus

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Boogle Posted messages 143 Status Membre -  
Destrio5 Posted messages 99820 Registration date   Status Modérateur Last intervention   -
Bonjour, depuis quelque temps Google Chrome ne se lance plus sur mon pc, j'ai beau cliquer sur le raccourci, sur les icônes du bas et quasiment rien ne se passe . Des fois une page s'ouvre quand même mais impossible de charger quoique ce soit .
Enfin c'est vraiment un problème pénible bien que j utilise Firefox, j'aime bien changer de temps en temps donc si quelqu'un à une idée pour résoudre se problème, je lui en serai gré, j'ai cherché sur pas mal de forums même sur celui ci est je n'ai trouvé aucune réponse valable.
Merci d'avance en espérant que quelqu'un ait une solution.

1 answer

Answer 1 / 1
billmaxime Posted messages 50752 Registration date   Status Contributor Last intervention   6 140
 
Hi

Here might be a solution:
  • First step: basic solutions
    • Close other tabs, extensions, and applications
    • Restart Google Chrome
    • Restart the PC
  • Second step: troubleshoot crashing issues
    • Check for malware using Malwarebytes or AdwCleaner
    • Open the page in question in another web browser
    • Check for network issues


If Chrome still won't open:
  • Check if Google Chrome is already running
  • Adjust the antivirus (try disabling it)
  • Restart the PC
  • Uninstall and then reinstall Google Chrome


Source: https://support.google.com/chrome/answer/142063?hl=fr&visit_id=637166699815014734-2009200344&rd=1

@+
157
Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
 
Hello,

--> Download ZHPDiag (by Nicolas Coolman).

--> Double-click on the installation file. Install ZHPDiag with the default settings (Don’t forget to check "Create a Desktop icon").

--> Launch ZHPDiag by double-clicking the shortcut on your Desktop.
(On Vista/Win7, you need to right-click on the ZHPDiag shortcut and choose Run as administrator)

--> Click on the magnifying glass (Start the diagnosis) and let the tool scan.

--> Once the scan is complete, click on the floppy disk icon and save the file (the analysis report) on your Desktop.

--> Use the site http://pjjoint.malekal.com/ to send me the ZHPDiag report because it tends to be quite long. Copy and paste the link provided by the site here.
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Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
 
There is adware.

--> Uninstall Vid-Saver.

--> Download and run AdwCleaner (by Xplode), choose the "Cleaning" option and post the report.
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Boogle Posted messages 143 Status Member 17
 
Google Chrome is working perfectly again, thank you so much, it's really helping me out.
And for the report:

https://pjjoint.malekal.com/files.php?id=ZHPDiag_20120811_k15r12r9i8n6


Thanks again.
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Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
 
AdwCleaner is used to remove unwanted adware and toolbars.

http://www.premiumorange.com/zeb-help-process/zhpdiag.html

http://www.premiumorange.com/zeb-help-process/zhpfix.html

Malwarebytes' Anti-Malware can be helpful in case of infection:
https://www.malekal.com/tutoriel-malwarebyte-anti-malware/
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